Account Manager - Operations

Pune, Maharashtra, India | Support | Full-time



  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed


  • 0-3 years experience in account management
  • Should be flexible in working on the US- Time Zone.
  • Clarity in thought
  • Excellent communication skills
  • Customer handling experience