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Customer Success
| Support | Full-time
, ,Responsibilities:
- Ensure customer satisfaction by advising customers on configurations that may favorably impact performance.
- Advise product development of recurring issues.
- Provide post-sale technical support services to customers, including troubleshooting, problem resolution and training to customers.
Requirements:
- Minimum 1 year experience as a Customer Success Manager, with a proven track record of handling customers, solving issues and executing projects.
- Good communication Skills.
- Ability to Analyze Data- Have an eye for surveys and customer research.
- Need to be organised, to be able to organize thoughts and implement actions.
- Proactive Problem Solver
- Cheerful, Optimistic go-getter.
- Self-starter and a good team player.
- Eager to learn and execute the new processes for us.